Terms and Conditions
Last updated: 21 September 2026
These Terms and Conditions govern access to and use of the website GoldenRoo, referred to in these Terms as the “Website”.
By accessing, browsing or otherwise using the Website, you confirm that you have read, understood and agreed to these Terms and Conditions. If you do not agree with any part of these Terms, you must stop using the Website.
1. About the Website
The Website provides informational and editorial content relating to online gaming, casino products, promotions, payment methods, software providers and other gambling-related subjects.
The Website may publish reviews, comparisons, instructions, promotional descriptions and general information about services offered by independent third-party operators. This information is provided for general reference only.
Unless expressly stated otherwise, the Website does not operate an online casino, sportsbook, lottery, poker room or other gambling service. The Website does not accept or settle bets, process deposits or withdrawals, hold player balances, determine gambling outcomes or manage user accounts on behalf of third-party operators.
Any gambling account created after visiting the Website is established directly between the user and the relevant third-party operator. That relationship is governed by the operator’s own terms, policies and applicable licence conditions.
2. Acceptance of these Terms
Your use of the Website constitutes acceptance of these Terms. This applies whether you access the Website directly, arrive through a search engine, follow a referral, use a mobile device or access any version of the Website through another service.
You are responsible for reviewing these Terms before using the Website. If you continue to use the Website after updated Terms have been published, you will be considered to have accepted the updated version.
These Terms apply together with any Privacy Policy, Cookie Policy, Disclaimer or other legal notice published on the Website. If a specific page, promotion or service is subject to additional conditions, those additional conditions will also apply.
3. Age requirements
The Website is intended exclusively for adults who have reached the legal gambling age in their place of residence. In all cases, users must be at least 18 years old.
By using the Website, you confirm that you meet the applicable minimum-age requirement and that you are legally permitted to access gambling-related information.
The Website does not intentionally collect information from minors or direct gambling content toward them. A person who has not reached the required age must leave the Website immediately.
Parents and guardians should take reasonable measures to prevent minors from accessing gambling-related websites, including the use of parental controls where appropriate.
4. Territorial restrictions and local laws
Gambling laws vary significantly between countries, states and territories. A service that is lawful in one jurisdiction may be restricted or prohibited in another.
You are responsible for understanding and complying with the laws that apply in your physical location and place of residence. Access to the Website does not mean that any gambling service described on it is legal, licensed or available in your jurisdiction.
The Website does not provide legal advice and does not guarantee that a particular operator may lawfully offer services to you. Before creating an account, making a deposit or participating in gambling, you should confirm the operator’s legal status and obtain independent professional advice where necessary.
Certain forms of online gambling, including online casino services, may be prohibited from being offered to people physically present in Australia. Nothing on the Website should be interpreted as an invitation to participate in an activity that is prohibited by applicable Australian law.
We may restrict access to some or all of the Website based on a user’s apparent location where we reasonably consider this necessary to comply with legal, licensing or regulatory requirements.
You must not use technical tools, false information or other methods to conceal your location or bypass territorial restrictions imposed by the Website or a third-party operator.
5. Informational nature of the content
All content on the Website is provided for general informational and editorial purposes. It is not legal, financial, tax, investment, therapeutic or professional advice.
The Website may explain how casino games, bonuses, wagering requirements, loyalty programs or payment methods generally operate. Such explanations should not be treated as personalised recommendations or guarantees.
You remain solely responsible for any decision to visit a third-party operator, register an account, accept a promotion, deposit money or participate in gambling.
The publication of information about an operator does not mean that we guarantee its reliability, financial condition, regulatory status, software, security, customer service or ability to process withdrawals.
6. Accuracy and availability of information
We make reasonable efforts to present accurate and current information. However, online gambling services and promotional offers can change without notice.
An operator may change its bonus amounts, wagering requirements, maximum bets, eligible games, payment methods, withdrawal limits, verification procedures, licence information, restricted countries or other conditions after our content has been published.
We do not guarantee that all information on the Website will always be complete, accurate or current. Minor errors, omissions, technical inaccuracies or delays in updating content may occur.
Before acting on any information, you must verify the relevant details directly with the operator. Where information published on the Website differs from the operator’s current official terms, the operator’s official terms will apply to your relationship with that operator.
We reserve the right to correct, update, remove or reorganise Website content at any time and without prior notice.
7. Reviews and ratings
Reviews, rankings and ratings published on the Website represent editorial opinions based on the information available at the time of assessment.
A review may consider factors such as available games, promotional conditions, payment methods, user experience, customer service, security information and the operator’s stated licensing status. Different users may have different experiences.
A rating is not a warranty that an operator is appropriate for every user. It is also not a guarantee that the operator will remain available, retain the same licence, process every withdrawal or provide uninterrupted service.
We may receive commercial compensation from some operators featured on the Website. Commercial relationships may influence the visibility or placement of certain brands. They do not create a guarantee regarding the operator’s conduct or services.
8. Promotions and bonus information
The Website may describe welcome bonuses, deposit promotions, free spins, cashback, loyalty rewards, tournaments and other promotional offers.
Promotional headlines usually provide only a summary. The actual offer may be subject to detailed conditions, including minimum deposits, wagering requirements, maximum qualifying bets, game-contribution percentages, expiration periods, withdrawal limits, account-verification requirements and geographical restrictions.
You must read and understand all applicable promotional terms before accepting an offer. If you do not understand a condition, you should contact the relevant operator before depositing money.
The Website does not issue bonuses, control promotional accounts or decide whether a user qualifies for a reward. Questions or disputes concerning a promotion must be addressed directly to the operator responsible for that promotion.
We are not liable if an advertised promotion becomes unavailable, is changed, is restricted in your location or is denied because the operator determines that its conditions have not been satisfied.
9. Third-party operators
Third-party operators mentioned on the Website are independent businesses. They are not controlled by the Website unless expressly stated otherwise.
When you visit or use a third-party service, you enter into a separate legal relationship with that provider. The provider’s terms and conditions, privacy policy, payment rules, bonus conditions and dispute procedures will apply.
We do not control the registration process, identity checks, deposits, wagers, game outcomes, bonus calculations, account restrictions or withdrawals administered by third parties.
We are not a party to transactions between users and third-party operators. We cannot reverse a bet, release a withdrawal, reopen a closed account, restore a bonus or require an operator to resolve a complaint in a particular way.
Before using a third-party service, you should independently verify the identity of the company operating it, its registered address, its licensing status, the authority responsible for its licence and the procedures available for customer complaints.
10. Affiliate relationships
The Website may use commercial referral arrangements. We may receive compensation when a visitor follows a referral from the Website, registers with an operator, makes a qualifying deposit or completes another specified action.
This compensation normally does not create an additional direct charge for the user. It helps support the operation, maintenance and development of the Website.
The existence of an affiliate relationship does not make us the operator’s agent, partner or representative. We do not have authority to make commitments on behalf of a third-party operator.
Affiliate compensation does not alter the user’s obligation to independently evaluate the operator, confirm its legal status and read its applicable terms.
11. Account registration with third parties
Some third-party services may require users to create an account and provide personal information. You are responsible for ensuring that all information you submit is accurate, complete and current.
You must not create an account using another person’s identity, use false documents, misrepresent your age or location, or allow another person to operate your account in violation of the operator’s rules.
The operator may require identity, age, address, payment-source or source-of-funds verification. These procedures are managed by the operator, not by this Website.
You are responsible for maintaining the confidentiality of your account credentials and for securing any device used to access a gambling account. Suspected unauthorised access should be reported directly to the relevant operator.
12. Deposits, withdrawals and payment methods
The Website does not process gambling deposits or withdrawals. Any payment is made directly between you, the relevant operator and any payment provider involved in the transaction.
Payment availability, processing times, minimum and maximum amounts, fees, currency-conversion costs and verification requirements are determined by the operator and payment provider.
A payment method displayed in an article or review may not be available to every user. Availability may depend on location, account status, currency, transaction history and the operator’s internal policies.
You should never deposit more money than you can afford to lose. You should also avoid using borrowed money or funds required for rent, food, medical expenses, debt repayments or other essential needs.
We do not guarantee that an operator will accept a payment method, approve a withdrawal or complete a transaction within an estimated time.
13. Responsible gambling
Gambling involves financial risk. Losing is a normal and unavoidable possibility, and no strategy can guarantee a profit.
Gambling should be treated as entertainment rather than a source of income. You should decide in advance how much time and money you are prepared to spend and should not attempt to recover previous losses by increasing the size or frequency of bets.
If gambling begins to cause financial difficulty, anxiety, conflict, loss of control or other harm, you should stop gambling and seek assistance from an appropriate professional support service.
Users should make use of responsible-gambling tools offered by operators where available. These may include deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion.
The Website does not guarantee that tools provided by third-party operators will be suitable for every user. Responsibility for implementing and enforcing such measures rests with the relevant operator.
14. Acceptable use of the Website
You may use the Website only for lawful, personal and non-commercial purposes.
You must not attempt to disrupt the Website, obtain unauthorised access to its systems, introduce malicious software, conduct automated attacks or interfere with other visitors’ access.
You must not systematically extract, scrape, reproduce or republish Website content without written permission. You must not use the Website or its content to mislead consumers, impersonate another person, promote unlawful services or infringe third-party rights.
We may restrict, suspend or terminate access where we reasonably believe that a user has violated these Terms, created a security risk or used the Website unlawfully.
15. Intellectual property
Unless otherwise stated, the Website’s original text, design, structure, graphics, databases, software and other original materials are owned by or licensed to the Website operator.
You may view Website content and retain temporary copies necessary for ordinary personal browsing. No other rights are granted.
You may not reproduce, modify, distribute, sell, license, publish, translate or commercially exploit protected Website content without prior written permission.
Names, logos, trademarks, game titles and promotional materials belonging to third parties remain the property of their respective owners. Their appearance on the Website is for identification, reporting or commentary purposes and does not imply that the third party sponsors or endorses the Website.
If you believe that material published on the Website infringes your intellectual-property rights, you may contact us with sufficient information to identify the relevant material and explain the basis of your claim.
16. User-submitted content
The Website may allow users to submit messages, feedback, corrections or other content.
You must ensure that anything you submit is lawful, accurate and does not infringe another person’s rights. You must not submit defamatory, threatening, deceptive, discriminatory, obscene or malicious material.
You retain ownership of your original content. By submitting it to the Website, you grant us a non-exclusive, worldwide and royalty-free right to review, store, reproduce and use it to the extent reasonably necessary to operate the Website, respond to your request or publish the submission where publication was intended.
We may remove submitted content that violates these Terms or creates legal, security or reputational risk.
17. Privacy and cookies
Personal information collected through the Website is handled in accordance with the Website’s Privacy Policy.
The Website may use cookies and similar technologies for essential operation, security, preferences, analytics and, where legally permitted, advertising measurement.
Third-party operators have their own privacy practices. We are not responsible for how an independent operator collects, stores, uses or discloses personal information.
You should review the operator’s privacy terms before creating an account or submitting identification, payment details or other personal information.
18. Website availability and security
We aim to keep the Website available and secure, but uninterrupted access cannot be guaranteed.
Access may be interrupted by maintenance, technical faults, hosting problems, security incidents, changes in law, geographical restrictions or events beyond our reasonable control.
We may modify, suspend or discontinue any part of the Website without prior notice. We are not liable for losses resulting solely from temporary unavailability, except where liability cannot legally be excluded.
You are responsible for maintaining appropriate security software and protecting your devices, accounts and internet connection.
19. Disclaimer of warranties
The Website and its content are provided on an “as is” and “as available” basis.
To the maximum extent permitted by law, we make no express or implied warranty regarding the Website’s availability, accuracy, completeness, suitability, security or fitness for a particular purpose.
We do not warrant that a third-party operator will remain in business, continue to hold a licence, provide fair games, protect user information, honour a promotion or process a withdrawal.
Nothing in these Terms excludes a statutory guarantee, consumer right or remedy that cannot legally be excluded.
20. Limitation of liability
To the maximum extent permitted by law, the Website operator and its owners, employees, contractors and affiliates will not be liable for indirect, incidental, special or consequential losses arising from the use of the Website or reliance on its content.
This includes losses connected with deposits, wagers, unsuccessful bets, withheld withdrawals, cancelled bonuses, suspended accounts, identity verification, unauthorised transactions, service interruptions or decisions made by third-party operators.
We are not responsible for disputes between a user and an operator, payment provider, software supplier or other third party.
Where liability cannot legally be excluded, it will be limited to the minimum extent permitted by applicable law.
21. Indemnity
To the extent permitted by law, you agree to compensate the Website operator for reasonable losses, claims and expenses resulting from your unlawful use of the Website, material breach of these Terms, infringement of third-party rights or submission of unlawful content.
This obligation will not apply to the extent that a loss was caused by our fraud, negligence or wilful misconduct.
22. Complaints
Questions about Website content or requests to correct inaccurate information may be submitted using the contact details published below.
Complaints about deposits, wagers, promotions, verification, account restrictions or withdrawals must normally be submitted directly to the relevant third-party operator.
If a dispute concerns a regulated operator, you may also have the right to contact the authority responsible for that operator’s licence. We cannot act as a regulator, arbitrator or legal representative in disputes between users and operators.
23. Changes to these Terms
We may amend these Terms when necessary to reflect changes in the Website, our commercial arrangements, security requirements or applicable law.
The revised version will become effective when published on the Website unless a later effective date is specified.
You should review this page periodically. Continued use of the Website after changes take effect constitutes acceptance of the revised Terms.
24. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue to apply and remain enforceable.
25. No waiver
If we do not immediately enforce a provision of these Terms, this does not mean that we waive the right to enforce it later.
Any waiver must be clearly confirmed in writing and will apply only to the specific circumstances for which it was given.
26. Entire agreement
These Terms, together with the Privacy Policy, Cookie Policy and any other legal notices published on the Website, constitute the entire agreement governing your use of the Website.
They replace any earlier statements or communications concerning the same subject, except where otherwise required by law.
27. Governing law
These Terms are governed by the laws of [insert the jurisdiction in which the Website operator is legally established].
Any dispute relating to these Terms or the Website will be subject to the jurisdiction of the courts of [insert applicable country, state or territory], unless mandatory consumer-protection rules require otherwise.
The use of “AU” in the Website’s name or domain does not by itself mean that the Website operator is registered, licensed or established in Australia.